Sussex Aircooled Privacy Policy

Privacy Policy

Introduction

We at Sussex Aircooled are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us. By using our website, you consent to the practices described here.

Information We Collect

We may collect the following personal information:

• Contact information you provide via forms (name, email, phone number).
• Information about services you request or purchase (vehicle details, service requirements).
• Payment details, processed securely via our payment provider.
• Marketing preferences, if you sign up for newsletters or promotions.
• Technical information automatically collected when visiting our website (IP address, browser type, device type, pages visited).

How We Use Your Information

• Respond to inquiries and provide services.
• Process payments and issue invoices.
• Send marketing communications if you have opted in.
• Maintain and improve our website and services.
• Comply with legal obligations.

Cookies

We use cookies to improve your website experience. You can manage or disable cookies in your browser settings.

Data Security

Your information is stored securely on password-protected servers. Online payments are encrypted. Only authorized staff have access.

Retention of Personal Data

We retain data only as long as necessary or required by law. Once no longer needed, data is securely deleted.

Your Rights

• Request access to personal information we hold.
• Request correction or deletion of data.
• Opt out of marketing communications at any time.

Third-Party Services

Some services (payments, social media links) are provided by third parties. We are not responsible for their privacy policies.

International Transfers

Your information is stored in the UK. Transfers outside the EEA are only made where data protection standards are adequate.

Contact Us

• By post: Barnfield Business Park, Church Lane, Etchingham, East Sussex, TN19 7AS
• By email: info@sussexaircooled.co.uk
• By phone: +44 1580 857686

Updates

We may update this policy from time to time. Any changes will be published on this page.